Interview questions
Goal of the interview
Goal of the interview: introduce the project, get to know the interviewee, their role and perspective on the OpenZaak codebase and collaboration, whishes and bottlenecks.
Draft document/model the collaboration (roles, mandates, processes, activities, documents, etc.).
The interview
introduction from the interviewer
Open with some context and sketch the ambition of pilot:
“Wij zijn door G4 gevraagd om bronbeheer, governance en community rondom OpenZaak en mogelijke verbeteringen daarin in kaart te brengen.”
questions for the interviewee
- can you tell us a bit about yourself and your organization, what is your expertise?
- what is OpenZaak, how would you describe it? (get a sense of OpenZaak principles/mission/vision and identity - e.g. is OpenZaak loyal implementation, or is it an experimental tester)
- what is/has been your role in OpenZaak, is it documented, do you have mandate?
- how did you get involved, how did you enter the ecosystem?
- how do you work together, what is the process, which other parties do you collaborate with?
- how does that work for you, what works well, what would you recommend other components reuse (and what not)
- have there been notable changes in the openzaak ecosystem over time, good or bad?
- how do you see the future of OpenZaak? Is it mostly development and new features? Or is it scaling implementations and new users?
- are there any improvements you can think of, what needs to improve (pain points/blockers)?
- what would be the best future you can think of (ambitions/wishes)?
- biggest challenge you see for the community (getting there)?
- any other business